HearingPlanet Return Policy
Hearing aid batteries may not be returned for store credit or refund. Defective batteries can be replaced within one year of the purchase date. For sanitary purposes, Dry and Store Hearing Aid Cleaners may not be returned for credit unless the unit is defective. Also, LACE software is not returnable if the packaging has been opened. All other products may be returned within 30 days of purchase. Return shipping to HearingPlanet is at the expense of the customer. In addition, products returned must contain original packaging and be in saleable condition. To return a product, please call us at 800-264-2024 to process your return.

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